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Old Jan 01, 2010, 05:43 PM // 17:43   #281
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Originally Posted by SharonC View Post
Got the Dwayna hat just fine in Kamadan, swapped to LA to park for the Grenth hat, no hat. I showed the hat to the hat keeper and removed removed the Dwayna hat from inventory and am hoping to get the Grenth one when it starts again in about 20 minutes.
I tried this, still didn't get the hat. Only gotten the Grenth one so far.
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Old Jan 01, 2010, 05:46 PM // 17:46   #282
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LA AD#110 Dwayna won, no hat for me and many others.
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Old Jan 01, 2010, 05:47 PM // 17:47   #283
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Lion's Arch North American Dist 26 11am CST standing on Dwayna's center Green Circle w/ CCs, Dwayna won - No hat

From local chat, apparently almost everyone in the district did not get their hats either.

Last edited by Kalendraf; Jan 01, 2010 at 06:06 PM // 18:06..
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Old Jan 01, 2010, 05:48 PM // 17:48   #284
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Quote:
Originally Posted by Regina Buenaobra View Post
Hey, all. We're aware of the issue and our team is investigating. We apologize to those who did not receive the hats at the appointed time.

So far most of the reports appear to be about Kamadan. If anyone did not receive a hat in Lion's Arch, our QA team would appreciate reports about that, as it would help with their investigation. (For me, personally, I was in Lion's Arch, and I did get a hat, but it's possible that others may not have received theirs.)

The following info would really help our team:
  • What town were you in? Example: Lion's Arch or Kamadan.
  • What district? (approximate is fine if you don't know the exact number) Example: American District #34; German District #2.
  • Did the event take place? That is, did Grenth and Dwayna have their battle, did you get presents, etc?
  • Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared?
  • Which hat would you have gotten? That is, which diety won the battle?

This information is being collected at the link above.

We're sorry about the inconvenience and annoyance this is causing, and be assured that we are looking into it.
The issue persists in both Kamadan and LA, but seems to be intermittent. I have 4 accounts online presently, participating in the events, but still am lacking hats.

First event: Kamadan, Asian Korean 1, Dwayna Won, 2 got hats (Eve and Blaze).

2nd event: Kamadan, Asian Korean 1, Dwayna Won, No hats on any of the characters

3rd event: Kamadan, International (not sure which d), Dwayna Won, 1 character (Blyss) got a hat. The other 3 did not.

4th event: LA, American 99, Grenth Won, 2 hats (Blaze and Blyss) of 4

So 1 character (Fiery) has goen through 4 events and has not gotten either hat. 2 Characters managed to get both (Blaze and Blyss). 1 still only has 1 hat (Eve).

I will be spending event 5 in LA American as well.
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Old Jan 01, 2010, 05:49 PM // 17:49   #285
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Still no update on how they're going to fix it...
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Old Jan 01, 2010, 05:50 PM // 17:50   #286
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Hi , I was in Kamadan Europe English Dist. 1 (6 PM) for Dwayna , didn't get my hat

EDIT: more detailed

* What town were you in? Example: Lion's Arch or Kamadan.
A: Kamadan

* What district? (approximate is fine if you don't know the exact number) Example: American District #34; German District #2.
A: Europre English District 1

* Did the event take place? That is, did Grenth and Dwayna have their battle, did you get presents, etc?
A: Yes, the event started and the dieties had their battle, I got like 16 presents

* Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared?
A: No, I arrived just before the battle starts (when they explained the rules) , Dwayna and Grenth where there already when I arrived.

* Which hat would you have gotten? That is, which diety won the battle?
A: Dwayna's hat. Dwayna won the battle.

Last edited by malevolence; Jan 01, 2010 at 06:11 PM // 18:11..
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Old Jan 01, 2010, 05:54 PM // 17:54   #287
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4 more attempts to get hats. 2 accounts in LA first, Kama after. No hats.

Earth to Anet: sup?
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Old Jan 01, 2010, 05:58 PM // 17:58   #288
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The snow crystal crest is quite cute.. I guess it's the girl in it.. xD

I hope the people not getting hats get resolved.

Maybe a NPC for people to receive their missing hats.. ^^
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Old Jan 01, 2010, 05:59 PM // 17:59   #289
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Quote:
Originally Posted by Regina Buenaobra View Post
Hey, all. We're aware of the issue and our team is investigating. We apologize to those who did not receive the hats at the appointed time.

So far most of the reports appear to be about Kamadan. If anyone did not receive a hat in Lion's Arch, our QA team would appreciate reports about that, as it would help with their investigation. (For me, personally, I was in Lion's Arch, and I did get a hat, but it's possible that others may not have received theirs.)

The following info would really help our team:
  • What town were you in? Example: Lion's Arch or Kamadan.
  • What district? (approximate is fine if you don't know the exact number) Example: American District #34; German District #2.
  • Did the event take place? That is, did Grenth and Dwayna have their battle, did you get presents, etc?
  • Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared?
  • Which hat would you have gotten? That is, which diety won the battle?

This information is being collected at the link above.

We're sorry about the inconvenience and annoyance this is causing, and be assured that we are looking into it.
I was just in Lion's Arch and took part in the event and I did not receive the Dwayna hat.

INFO:

-LION'S ARCH
-AMERICAN DISTRICT #94
-YES, THE EVENT TOOK PLACE, THEY BATTLED, EVERYONE RECEIVED PRESENTS, BUT NO HAT.
-YES, I WAS IN TOWN BEFORE THE FINALE "BATTLE" TOOK PLACE. GRENTH AND DWAYNA WERE NOT PRESENT WHEN I ARRIVED.
-DWAYNA WON THE BATTLE, BUT NO ONE RECEIVED A DWAYNA HAT.
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Old Jan 01, 2010, 06:00 PM // 18:00   #290
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Quote:
Originally Posted by bebe View Post
The snow crystal crest is quite cute.. I guess it's the girl in it.. xD
Regardless of its looks , if people can't get their hands on it, then it will soon be the most sought after hat ever.
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Old Jan 01, 2010, 06:04 PM // 18:04   #291
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Just checked on my accounts, both were in Kamadan euro-10. My main just had some presents, my alt got the snowflake hat >.<
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Old Jan 01, 2010, 06:04 PM // 18:04   #292
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Missed the 8am GMT giveaway but the 11am I received hat in LA (Grenth), zoned to Kamadan for Dwayna, no hat. Been to every event since and no hat for Dwayna in various districts. Both LA and Kamadan. Have logged out and swapped characters. Nada...

Please give me my hat ):
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Old Jan 01, 2010, 06:05 PM // 18:05   #293
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10 pm GMT +8 event (I think it was the third)

I was in one of the later LA districts. Not sure which, but it was odd-numbered. Possibly something like 87.

I arrived just before the event started. No hat. We got up to exploding presents, but no hat. Grenth won 200-0.

Boyfriend was in one of the later even numbered districts. (He can't remember which.) Similarly, arrived before event started. Dwayna won. I can't remember if he experienced the finale, though - but again, no hat.

We both got the gifts, though.
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Old Jan 01, 2010, 06:09 PM // 18:09   #294
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Quote:
Originally Posted by Seraphim Angel View Post
Did Aion have an event like this? If so I wonder if they had issues.
Aion had something called the "Solorius" Festival which decorated the main town on each faction with a few xmas trees. Nothing original as these same trees were just cut n' pasted all over. There was an NPC available to buy holiday items.

No hats, no quests, no special holiday drops... in other words... a HUGE FAIL. Aion could really use some of Anets creative minds when it comes to holiday events.
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Old Jan 01, 2010, 06:12 PM // 18:12   #295
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a HUGE FAIL
In fairness you could just describe Aion itself that way and be just as accurate.
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Old Jan 01, 2010, 06:13 PM // 18:13   #296
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What town were you in? Lion's Arch
What district? American district 69
Did the event take place? yes
Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared? yes
Which hat would you have gotten? grenth
no hat

What town were you in? Kamadan
What district? 49
Did the event take place? yes
Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared? yes
Which hat would you have gotten? grenth
no hat

What town were you in? Kamadan
What district? 8
Did the event take place? yes
Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared? yes
Which hat would you have gotten? dwayna
no hat
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Old Jan 01, 2010, 06:15 PM // 18:15   #297
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I've been to three finales in LA now with 2 accounts. First finale both accounts got Grenth hat, second and third finale neither account got Dwayna's hat (Dwayna won).
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Old Jan 01, 2010, 06:15 PM // 18:15   #298
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okay after staying up until 3am eastern time zone i got my grenth hat in la polish dis 1. and my friends and i zoned to kama polish dis 2 i think and we were late so we missed thier 3am thing. but i got the hat at 6am time zone. but havent gotten a hat since. because arent we supposed to keep getting hats until we leave the zone? it happened at halloween.
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Old Jan 01, 2010, 06:16 PM // 18:16   #299
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Lion's Arch American #69
Event(s) took place..Yes (ALL 3 of them)
Presents....YES for all 3 events
Before Battle...YES for all 3 events
Dwayna...Yes
Hat...Ice Shards Grenth won.

Team Member with me also did not get a hat for each of the events we were in but got presents.
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Old Jan 01, 2010, 06:17 PM // 18:17   #300
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not getting hats in LA d13. i thought it was just kamadan, but yea. nope.
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